Overview

C21 Live Cloud is CIRES21's cloud solution, fully integrated with C21 Live Control. Registering an account — a credential record maintained by a System Administrator — unlocks two things: Live streams can be started against a C21 Live Encoder instance provisioned on demand on the cloud account (elastic capacity that complements or replaces the on-prem fleet), and a new Channel type Stream – C21 Live Cloud becomes selectable in the Sources editor. This Channel type configures push-mode ingest into Entrypoints that C21 Live Cloud activates when a bound Live stream starts.

The integration requires the C21LiveDeploy license on the Live Control instance. Without it, the C21 Live Cloud Channel and Destination variants are not provisioned even when an account record exists.

How the integration is exposed

The C21 Live Cloud surface in Live Control is a small set of CRUD operations on the account, all of them under /c21apiv2/settings/integrations/c21livecloud and gated to the System Administrator role. The exact operations are documented under Accounts.

C21 Live Cloud has its own product and its own customer-facing surface (project consoles, dashboards, alerting); those live in the C21 Live Cloud product documentation. Live Control deals only with the credential record and the relationships it enables.

What gets enabled when an account is registered

Registering a C21 Live Cloud account unlocks the new Channel type Stream – C21 Live Cloud in the new-Channel form, under which three protocols are available — RTMP, SRT and UDP-R. All three terminate on the C21 Live Cloud platform; the operator picks the one matching the broadcast's contribution transport. See Sources for the Channel reference.

Each Channel that points to the cloud references a registered account by its identifier; the credential itself is never exposed to non-administrator operators.

What is not part of Live Control's C21 Live Cloud surface

The following appear in many third-party CDN integrations but are not part of Live Control's C21 Live Cloud surface:

• Project / region selection. The account is a single credential record; project and region are concepts of the upstream platform.
• Customer-facing dashboards (concurrent streams, egress, recording bytes). The Live Control side only exposes the account record; usage dashboards live on the C21 Live Cloud product side.
• Webhooks. Live Control does not expose a webhook subscription surface today.
• Token rotation policy. The account's credential is updated by editing the record (see Accounts); there is no rotation endpoint.

Cross-links

• Accounts — Register, validate, edit and delete C21 Live Cloud accounts.
• Sources — The Stream – C21 Live Cloud Channel type and its three protocols (RTMP, SRT, UDP-R).

FAQ